Alternative Sources of Support


If you believe that you or someone else is at risk of harm:

  • Phone 111 OR
  • Visit your nearest hospital or emergency department OR
  • Phone your local DHB Mental Health Crisis Team (CATT)

The contact numbers for Waitemata DHB are as follows:

West Auckland (09) 822 8501. This will take you through to reception and they will put you through to the crisis team.

North Shore (09) 487 1414

After hours (09) 486 8900 – ask for the North crisis team.

The contact numbers for other DHBs can be found on the New Zealand Mental Health website:


Online Resources

Common Ground – A selection of resources to help you support young people who are experiencing a variety of difficulties.

The Lowdown – A selection of resources for young people experiencing anxiety and/or depression symptoms.

Werry Workforce – Resources from a national workforce that focuses on improving the mental health of infants, children, youth and families in New Zealand

Contact Numbers

Need to talk?  1737 – This is a free number to text or call

The Depression Hotline – 0800 111 757

Lifeline – 0800 543 354

Samaritans – 0800 726 666

Youthline – 0800 376 633

Healthline – 0800 611 116 (This is a 24-hour service that you can call if you would like health advice from a registered nurse)

Alcohol Drug Helpline –  0800 787 797, text – 868 

Māori Helpline – 0800 787 798, text – 8681 (Māori support services)

Pacifia Helpline – 0800 787 799, text – 8681 (Pacific support services)

Youth Helpline – 0800 787 984, text – 8681 

Contact Lotus and Fern

Thinking about seeing a Psychologist can naturally bring up many questions. Verena offers a personalised service that is respectfully tailored to support your unique needs and goals. Request a complimentary 10-minute phone consultation so that you can get an initial feel of her service, ask any questions you have and use that information to make an informed decision for your family.

Phone: 027 568 8733

Consulting Offices

Albany: 233 Dairy Flat Highway.
Browns Bay: Browns Bay Medical Centre, 13-15 Bute Road.

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