What can we expect prior to and during the first appointment?
Prior to your first appointment, you will be invited to complete a New Client Referral Form. The information you provide on this form will clarify the areas that you are seeking help with and assist in determining whether Lotus and Fern can meet your needs. Either way, Verena will contact you within three business days of receiving your completed form.
Once your first appointment has been booked in, you may be invited to complete an electronic questionnaire (sent via email). Completion of this questionnaire will assist with pre-appointment preparations and maximise your time with Verena during your first appointment.
Your first appointment will generally begin with brief introductions followed by an overview of the consent form (which includes information about confidentiality). Your areas of concern will subsequently be discussed and you will be asked lots of questions with the purpose of gathering as much information as possible about: the young person’s strengths, challenges and how they are going across different areas of their life (e.g. home, school, social activities etc.), based on different perspectives (e.g. the young person’s, their parents etc.). It is likely that for the first part of the session, Verena will see everyone in attendance (e.g. the young person and their caregivers) together. Subsequently, Verena will usually spend some time with the young person alone and the caregivers alone. This provides an opportunity for all involved to express their needs and/or concerns in a more relaxed/comfortable manner.